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Privacy Policy

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This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects you.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to AWF TECHNOLOGIES PRIVATE LIMITED, Astalakshmi Apartment, Old No – 11, Flat No – 17, 2nd Floor, Mahatma Gandhi Rd, Adyar, Chennai, Tamil Nadu 600041. Landmark – Opp. To Hotel Adyar Anandha Bhavan.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to Tamil Nadu, India

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Rat SMS, accessible from https://ratsms.com/

You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

This Privacy Policy sets out the terms of collection, use, and disclosure of information (including personal information) that may be collected by AWF TECHNOLOGIES.

Pvt. Ltd. (Rat SMS or Us/We) from you at any time that you interact with Rat SMS (Information), including when you visit this website (Site), when you purchase or use any of the services available on the Site (Services), or when you call our sales or support associates.

Unless the contrary intention appears in the Terms of Service and any other Service Agreement, the Information collected/received by Rat SMS from you shall be used and protected in accordance with the terms set out hereunder.

(a) Personal Information

Unless otherwise stated in any other Service Agreement, the personal information collected during the process of registration or while filling up forms, if any, shall constitute personal information of the User which category shall include information such as your email id, first name, last name/ company name, zip, country, date of birth, gender, contact number, contact address, etc. (Personal Information)

Your Personal Information shall not be shared with any third party without your permission, provided that in the following cases your Personal Information may be shared without obtaining your prior consent:

with legal entities within our group globally who will take steps to safeguard it in accordance with the Privacy Policy.

with persons that we have a strategic relationship with or that perform work for us or assist in the maintenance, development, distribution, and improvement of the Services (including, but not limited to, companies that help us process information, extend credit, fulfill customer orders, deliver Services to you, etc.) to provide Services to you on our behalf, which persons are also obligated to protect your personal information in accordance with the Privacy Policy, except if we inform you otherwise at the time of collection.

when required by applicable law or any order of a relevant authority or if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

You accept that, from time to time, we may utilise your Personal Information for advertising and marketing purposes and we shall have the right to share such information with any of our affiliates or group entities (Group) for similar purposes. You shall have the option to unsubscribe from receipt of such emails or messages by giving notice to us of the same.

We may collect information about your use of the Site, the Products and Services, including, but not limited to, information on the types of Services used, the type of internet browser or computer operating system you are using and the IP address of your computer.

We may also collect certain information about your computer when you use the Site or any Services in order to facilitate, evaluate and verify your use of the Site and the Services.

While you are allowing us to use your Information, you will always own all of your Information. You agree that we reserve the right to add such Information to our personal database for use as we may in our sole discretion deem fit.

We will not share your Information with third parties unless we have received your permission or have given notice to you such as by telling you about it in this Privacy Policy or as required by applicable law or judgment or order of any relevant authority.

You acknowledge that besides your information, you may add certain additional information on the Site for the purpose of availing the Services (Additional Information). We may use Information and / Additional Information provided by you in connection with Services availed by you or any analysis in respect of Services to provide, you and to other users of the Site or persons with whom we are associated, Services and for us to use the same to improve the offering of our services. We may also use your Information for internal operations, including troubleshooting, data analysis, testing and service improvement.

If we, at any point, sell or transfer our assets or business (or the assets or business of a division or subsidiary) to another person or entity, or (or a division or subsidiary) is acquired by or merged with another entity, you agree that we may provide to such entity all Information that is related to that part of our assets or business that was sold to or merged with the other entity without obtaining your further consent.

We take protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to our employees and strictly enforce privacy.

You acknowledge and agree that internet transmissions are never completely private or secure. You understand that any message or information sent or provided to Rat SMS may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted and that Rat SMS shall have no liability whatsoever in the event of any such interception by or disclosure of such information to a third party.

You agree and acknowledge that Information (including Personal Information) received from you may be transferred, even temporarily across national boundaries to different countries around the world within Rat SMS group for analysis.

You acknowledge and agree that the Privacy Policy will be binding on you during the entire term of your use of any and/or all of the Services and the Site and shall survive any termination of your relationship with Rat SMS or use of the Site.

This Privacy Policy is subject to change at the sole discretion of Rat SMS at any time without prior notice thereof.

This Privacy Policy shall be read in conjunction with the Terms of Service and any other terms that govern the Services provided by Rat SMS including any amendments thereto as may be in force from time to time. In case of any conflict between such terms the relevant terms and conditions shall be harmoniously constructed to uphold the interest of Rat SMS.

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally, identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Usage Data

Usage Data

Usage Data has collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse cookies, our Service may use Cookies.

Flash Cookies.Certain features of our Service may use local stored objects (or Flash cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Use of Cookies by Free Privacy Policy.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

purpose: These cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or another sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improving our Service, products, services, marketing, and experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of Our business to another company.

With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.

With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.

With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your Consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please Contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Refunds

Refunds are reversal transactions wherein complete or partial money is moved back to the customer’s source account (account from which actual payment was made). A refund can only be created for a successful or settled transaction. The use case for a refund arises in the following scenarios Learn More about our company Return, cancellation, and Refund policy.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: support@ratsms.com

By visiting this page on our website: https://ratsms.com/

By phone number: 75067 12345

By mail: AWF TECHNOLOGIES PRIVATE LIMITED Astalakshmi Apartment, Old No – 11, Flat No – 17, 2nd Floor, Mahatma Gandhi Rd, Adyar, Chennai, Tamil Nadu 600041. Landmark – Opp. To Hotel Adyar Anandha Bhavan.

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